1. Definitions
1.1. The following terms are used in these mediation conditions:
1.1.1. Website: available platform that can be reached via https://femtea.com/, including all associated subdomains.
1.1.2. Owner of the Website: the Sole Proprietorship FemTea.
1.1.3. Buyer: the person who makes a purchase on the above-mentioned website.
1.1.4. Seller: the company that sells digital products/files to the Buyer either as a producer or as a dealer.
2. General provisions
2.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the Rules), upon their approval by the Buyer (following the Rules and accepting the „I have read and agreed to the Terms and Conditions“), is a legal document binding on the parties, specifying the rights and obligations of the Buyer and Seller, terms of purchase and payment for goods, order of delivery and return of goods, liability of the parties, and other provisions related to the sale of goods in the „femtea.com“ online store.
2.2. The seller keeps the right to change, correct or supplement the Terms and Conditions at any time. Buyers will be notified on the login page of „femtea.com“ about any changes, corrections, or additions to the Terms and Conditions and will need to re-approve those. The change of rules is valid only for those ordered goods for which the order was submitted after the change of the Rules.
2.3. Allowed to shop at „femtea.com“ online store are:
2.3.1. Active natural persons, i.e., persons who have reached the age of majority, whose capacity is not restricted by law;
2.3.2. Minors aged between 14 and 18, only with the consent of parents or carers, except when they are self-disposing of their income;
2.3.3. Legal entities;
2.3.4. Authorized representatives of all the above-mentioned persons.
2.4. The Seller approving the rules, also guarantees that in accordance with Rule 1.3., the Buyer has the right to purchase goods in the online store.
2.5. The agreement between the Buyer and the Seller will be considered as concluded from the moment when the Buyer clicks on the button „Buy“ after entering the shopping cart, indicating the delivery address, selecting the payment method, and accepting the Seller’s terms and conditions.
3. Purchase agreement
3.1. The agreement between the Buyer and the Seller is considered to be concluded from the moment when the Buyer chooses the purchased item(s), has formed a basket of goods and has clicked the button „Buy“.
3.2. „femtea.com“ is not obliged to inform the Buyer separately about its agreement to conclude a contract. It is considered, that „femtea.com“ approves the order from the moment it is executed.
3.3. Each Purchase Agreement concluded between the Buyer and Seller is registered and stored in the database of „femtea.com“ online store.
4. Prices of goods, payment order and terms
4.1. The prices of goods in the online store are indicated in Pound sterling or another selected currency.
4.2. The Agreement is valid from the moment when the Buyer clicks on the Buy button. The Seller confirms it by sending a confirmation letter to the e-mail address indicated by the Buyer.
4.3. The buyer undertakes to pay for the digital products. Only upon receipt of payment for the products, the order will be delivered.
5. Delivery of Digital Products
5.1. All products sold on femtea.com are digital files delivered electronically. No physical goods are shipped.
5.2. Upon successful payment, the Buyer will receive access to their purchased digital files via email and/or their account order history, typically within minutes of purchase.
5.3. The Buyer is responsible for providing an accurate email address at checkout. The Seller is not responsible for non-delivery caused by an incorrect email address, though reasonable efforts will be made to assist in these cases.
5.4. The Seller is not liable for delays caused by circumstances outside its control (e.g. email delivery issues, payment processor delays).
6. Product Description & License
6.1. The features of each item are described in the product listing. Colors may vary slightly depending on the Buyer’s monitor or printer settings; this does not constitute a defect.
6.2. Purchased files are licensed to the Buyer for personal, non-commercial use only. Reselling, redistributing, publishing, or using the artwork for commercial purposes is strictly prohibited without prior written consent from the Seller. All artwork remains the intellectual property of Femtea.
7. Refund Policy
7.1. Because digital files are delivered instantly and can be accessed and used immediately upon purchase, all sales are final once a download link has been issued or the file has been accessed.
7.2. Exceptions may be made at the Seller’s discretion in cases of a corrupted, incomplete, or incorrect file being delivered. Such issues must be reported to the Seller within 7 days of purchase.
7.3. Where a refund is approved under 7.2, it will be processed within 5–7 business days to the original payment method.
8. Responsibility
8.1. The Buyer is solely responsible for the accuracy of the data provided in the registration form. If the Buyer fails to submit accurate data in the registration form, the Seller is not liable for the resulting consequences.
8.2. The Buyer is responsible for the actions taken in the „femtea.com“ online store.
8.3. The Buyer is responsible for transferring his/her login data to third parties. If the online store „femtea.com“ is being accessed by a third party using the customer’s login data, the Seller considers this person as a Buyer.
8.4. The Seller is exempted from any liability in cases where the loss arises from the fact that the Buyer, despite the Seller’s recommendations and obligations, did not read these terms and conditions, although such an opportunity was granted.
8.5. The Seller is not responsible for the information or activities on websites of other companies, institutions, organizations, or individuals, that are referred to in the online store. The Seller does not oversee, control or represent these companies, institutions, or individuals.
8.6. In case of damage, the damaged party compensates for direct losses incurred to the other party.
9. Exchange of information
9.1. The seller sends all messages and necessary information to the e-mail address provided by the Buyer.
9.2. The Buyer sends all messages and questions to the e-mail address provided by the Seller in the „Contacts“ section of the online store.
10. Mobile Message Service
10.1. The complete mobile message service terms can be found in the Mobile Terms of Service page.
11. Final provisions
11.1. These terms and conditions for the purchase of goods are concluded in accordance with the laws and other legal acts of the United States.
11.2. All disputes arising from the execution of these terms and conditions will be resolved by negotiation. Failing to reach an agreement, disputes shall be resolved in accordance with the procedure established by the laws of the United States.